The SolidBox crew sheds some light on Dell's industry leading technical and hardware support, Dell ProSupport Plus. Because we’re in the computer business, we understand the value and importance of quality hardware. But no matter how impervious we may think we are to computer hiccups, it’s a fact that things break, parts fizzle, and our own knowledge fails us at times. One day, computer and human error might be a thing of the past. However, in the real world of today, we rely heavily on the